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Frequently Asked Questions

We're available Monday to Friday, 8:00 AM to 6:00 PM EAT. For urgent matters, you can reach us 24/7 via email.

We typically respond to all inquiries within 24 hours during business days. For sales inquiries, expect a response within 4 hours.

Yes! Contact our sales team and we'll arrange a personalized demo of SoilPal, FarmSuite, or Ujuzi Data at your convenience.

Yes, all our products come with comprehensive technical support. Free tier users get email support, while paid plans include priority support and dedicated account managers.